Effective Date: 02-01-25
1. Introduction
Geek Factory dba Clearmint("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment processing services (the "Services"). By using our Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Financial Information: Bank account details, credit or debit card numbers, and transaction history.
- Technical Information: IP address, browser type, device information, and usage data.
- Business Information: Company name, tax identification number, and regulatory compliance documents.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance user experience and track website activity.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process payments and transactions securely.
- To verify identity and prevent fraud.
- To comply with legal and regulatory requirements.
- To improve our Services and provide customer support.
- To communicate with users regarding transactions, security updates, and promotional offers.
4. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information in the following situations:
- With Payment Networks and Financial Institutions: To facilitate transactions.
- With Service Providers: To help with fraud detection, customer support, and analytics.
- For Legal and Compliance Reasons: To comply with legal obligations, enforce our agreements, and respond to law enforcement requests.
- Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data storage, and access controls.
6. Data Retention
We retain personal information as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data.
- Object to certain data processing practices.
- Withdraw consent for marketing communications.
- Request data portability.
To exercise your rights, contact us at [Insert Contact Email].
8. Third-Party Links and Services
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.
9. Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date. We encourage users to review the policy regularly.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Geek Factory dba Clearmint
4001 Virginia beach Blvd., #117
Box 102 Virginia Beach Virginia 23452
support@clearmint.com
(804) 214-7288